Shipping and Payment


Shipping / shipping costs

Delivery exclusively will be made in the country, the pre-selected countries shop version. Shipping to countries beyond the selected country shop version is not possible. The following shop country versions are available and can be chosen:

Shop Germany - Delivery only to Germany, free of shipping costs
Shop Netherlands - Delivery only to the Netherlands, free of shipping costs
Shop Belgium - Delivery only to Belgium, free of shipping costs
Shop Austria - Delivery only to Austria, free of shipping costs

A free of charge collection at the following address is possible:

TONI MARKENOUTLET
Konrad-Ott-Str. 1
91301 Forchheim
Mo. to Sa. from 10:00 am to 6:00 am
(ready for collection three working days after order)

Delivery conditions

Deliveries are made within Germany and internationally with DHL or a contractual partner of DHL ("parcel delivery company").

Unless otherwise stated in the offer, the delivery time within Germany is 1-3 working days and for orders from the Netherlands, Belgium and Austria 1-6 working days from receipt of payment, or from receipt of the order confirmation for purchases on account. If 14 calendar days exceeding the non-binding delivery date have passed, the buyer may request in writing that ROSNER deliver within a reasonable period of time; upon receipt of the request ROSNER shall be in default.

If not all products are in stock, ROSNER is entitled to cancel their order. Any payments made shall be reimbursed to the customer without delay.

Should the delivery of the goods fail despite delivery attempt and notification by the parcel carrier, ROSNER can withdraw from the contract. Any payments made shall be reimbursed to the customer without delay.

Should products ordered by the purchaser not be available because individual products were not delivered by suppliers despite the prior conclusion of a corresponding purchase contract, ROSNER may withdraw from the contract. In this case ROSNER will immediately inform the purchaser and, if necessary, propose the delivery of a comparable product. Should a comparable product not be available or the purchaser not wish the delivery of a comparable product, ROSNER will immediately exercise its right of withdrawal and refund any payments made to the purchaser without delay. ROSNER's liability for intent or negligence remains unaffected in accordance with § 11 of these conditions.

The use of the articles for advertising purposes or in the context of sweepstakes is permissible only with previous agreement of ROSNER.

Payment / Payment Methods

The prices quoted on the product pages are in EURO and include the applicable statutory value added tax.

  • Purchase on account
    The customer can order on established creditworthiness, on account.

    With the invoice payment method, the customer undertakes to pay the invoice amount within 14 calendar days after receipt of the goods, without any deduction of discount. The invoice is usually sent together with the goods. In the interest of our customers, ROSNER checks each order with the necessary care according to its own business policy and internal credit guidelines, and/or taking into account a credit check. Your data will be processed within the framework of the credit assessment on the basis of Art. 6 (1) (b) GDPR and Art. 6 (1) (f) GDPR. In principle, we have a legitimate interest in a credit check when you select an uncertain method of payment (purchase on account). Following a credit check, ROSNER reserves the right not to offer the purchase on account in order to hedge credit risk. In addition, the shopping cart value for purchase on account is limited to a maximum of € 600.00. If the shopping cart exceeds this value, the payment method purchase on account is no longer available, regardless of the result of the credit check. In both cases, the customer can alternatively use the payment methods credit card or PayPal. Further explanations regarding credit assessment can be found in our Data Protection Declaration under §8 Payment Systems - Credit Assessment and Scoring - Data Transfer in the Event of Default in Payment. If you have further questions, please contact our customer service (contact details: service@rosner.de).

As part of the PayPal Plus payment service, we offer you additional payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment order to PayPal. You'll get more information during the ordering process.

  • PayPal
    If you have chosen the PayPal payment method, in order to be able to pay the invoice amount, you must be registered there or first register and legitimize with your access data. The payment transaction is automatically carried out by PayPal immediately after the payment order has been confirmed.
  • Credit card
    If you have chosen the credit card payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder, and your card will be charged.
  • Direct debit
    If you have chosen the direct debit payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. By confirming the payment order, you give PayPal a direct debit mandate. You will be informed separately by PayPal of the date of the account debit in a pre-notification (so-called prenotification). By submitting the direct debit mandate immediately after confirming the payment order, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited.